Client Support Analyst
Schneider is seeking a Client Support Analyst to oversee the day to day operations of the dedicated delivery programs.
You will facilitate problem resolution on load related issues and monitor/track loads, and follow up and/or communicate any delays to the appropriate customer reps.
This associate will interact with cross-functional departments to identify barriers to service.
About the role:
Anticipates problems and acts pro-actively to provide resolution.
Maintain consistent attendance while exhibiting behavior in alignment with our core values.
Develops and maintains relationships with influential contacts for a the account.
Conduct business with the SNI core values in mind:
Safety, Integrity, Respect and Excellence.
Maintain consistent attendance while exhibiting behavior in alignment with our core values.
As an associate you will enjoy a strong work/life balance that includes paid vacation and holidays along with paid personal time off.
You will also have access to medical, dental, and vision insurance and enjoy our company-paid life insurance and 401(k) savings with a company funded retirement plan.
We also offer a results-based incentive pay program where you can earn above and beyond your base pay.
Schneider values individual development and offers a wide variety of opportunities through company-paid training and more than 170 personal development courses.
What are you waiting for, you will love it here!Ideal candidates will have:
Bachelor degree or equivalent work experience.
Four to six years of relevant experience Ability to analyze various courses of action and make recommendations Ability to manage multiple priorities and prioritize workload Recommended Skills Safety Principles Requirement Prioritization Self Motivation Estimated Salary: $20 to $28 per hour based on qualifications.
You will facilitate problem resolution on load related issues and monitor/track loads, and follow up and/or communicate any delays to the appropriate customer reps.
This associate will interact with cross-functional departments to identify barriers to service.
About the role:
Anticipates problems and acts pro-actively to provide resolution.
Maintain consistent attendance while exhibiting behavior in alignment with our core values.
Develops and maintains relationships with influential contacts for a the account.
Conduct business with the SNI core values in mind:
Safety, Integrity, Respect and Excellence.
Maintain consistent attendance while exhibiting behavior in alignment with our core values.
As an associate you will enjoy a strong work/life balance that includes paid vacation and holidays along with paid personal time off.
You will also have access to medical, dental, and vision insurance and enjoy our company-paid life insurance and 401(k) savings with a company funded retirement plan.
We also offer a results-based incentive pay program where you can earn above and beyond your base pay.
Schneider values individual development and offers a wide variety of opportunities through company-paid training and more than 170 personal development courses.
What are you waiting for, you will love it here!Ideal candidates will have:
Bachelor degree or equivalent work experience.
Four to six years of relevant experience Ability to analyze various courses of action and make recommendations Ability to manage multiple priorities and prioritize workload Recommended Skills Safety Principles Requirement Prioritization Self Motivation Estimated Salary: $20 to $28 per hour based on qualifications.
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