Patient Service Representative (Call Center) Community, Social Services & Nonprofit - Green Bay, WI at Geebo

Patient Service Representative (Call Center)

3.
2 Green Bay, WI Green Bay, WI Full-time Full-time From $16.
25 an hour From $16.
25 an hour 11 days ago 11 days ago 11 days ago This position is full-time and will work 40 hours per week.
Go to www.
prevea.
com/careers to apply on-line Feel free to apply for as many PSR positions that you have an interest in.
Brief Description of Job
Responsibilities:
Greets, instructs, directs and schedules patients and visitors in an engaging and positive manner.
Serves as a liaison between patient and medical staff.
Makes a positive first impression on any person utilizing Prevea Health services, whether on the phone or in person.
Coordinate communication between patients, family members, medical staff, providers and administrative staff-via phone, in person, or through MyPrevea.
Direct patient inquiries or complaints to appropriate parties.
Assist patient or caller in directing medical concerns; receive and route messages to appropriate staff.
Obtain and confirm accurate demographic and insurance/coverage information.
Schedule and confirm patient appointments.
Education/Experience/Certifications:
Experience in customer service, insurance and/or healthcare setting preferred Proficient interpersonal, telephone and computer skills Go to www.
prevea.
com/careers to apply on-line Feel free to apply for as many PSR positions that you have an interest in.
Job Type:
Full-time Pay:
From $16.
25 per hour Schedule:
Monday to Friday Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person Greets, instructs, directs and schedules patients and visitors in an engaging and positive manner.
Serves as a liaison between patient and medical staff.
Makes a positive first impression on any person utilizing Prevea Health services, whether on the phone or in person.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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