Customer Service Representative
Russell Tobin & Associates/Pride One is seeking a Customer Care Representative to work for one of our top banking clients in Green Bay, WI.Job Title:
Customer Care RepresentativePay Rate:
$18.00-$20.00/hourDuration:
3-month contractSchedule:
Mon-Fri; 40/hrs // 1st and 2nd shift availableLocation:
ONSITE - GREEN BAY, WI (TRAINING WILL BE 3 WEEKS ONSITE)As a Customer Care Representative, you will respond to customer inquiries through multiple channels including telephone, e-mail, web chat and digital channels (including online, mobile & IVR) in a cross functional Contact Center.
Responsibilities:
Respond to customers telephone, chat and e-mail inquiries. Respond in a professional and pleasant manner in all interactions. Provide quality service as a differentiator for our company to retain current customers and attract new business. Demonstrate ability to quickly change ones approach to a situation and adjust to constraints or multiple demands. Incorporate product, service and procedure changes communicated through a variety of mediums into everyday working procedures. Perform and transact appropriate maintenance and monetary transactions including negotiation of fee refunds, lost/stolen debit cards, demographic updates, stop payments, etc. Protect the bank and customer from exposure to loss, fraud and/or identity theft by complying with all department and company confidentiality guidelines. Requirements:
High School Degree Required 1-2 years customer service, banking, retail, insurance, telemarketing/sales experience Russell Tobin/Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.#LI-KW1#E2ECSR Recommended Skills Confidentiality Customer Service Insurance Management And Aftercare Maintenance Negotiation Retailing Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3p88d680pvd1t1x0y2', 'ExternalApply-j3p88d680pvd1t1x0y2'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Customer Care RepresentativePay Rate:
$18.00-$20.00/hourDuration:
3-month contractSchedule:
Mon-Fri; 40/hrs // 1st and 2nd shift availableLocation:
ONSITE - GREEN BAY, WI (TRAINING WILL BE 3 WEEKS ONSITE)As a Customer Care Representative, you will respond to customer inquiries through multiple channels including telephone, e-mail, web chat and digital channels (including online, mobile & IVR) in a cross functional Contact Center.
Responsibilities:
Respond to customers telephone, chat and e-mail inquiries. Respond in a professional and pleasant manner in all interactions. Provide quality service as a differentiator for our company to retain current customers and attract new business. Demonstrate ability to quickly change ones approach to a situation and adjust to constraints or multiple demands. Incorporate product, service and procedure changes communicated through a variety of mediums into everyday working procedures. Perform and transact appropriate maintenance and monetary transactions including negotiation of fee refunds, lost/stolen debit cards, demographic updates, stop payments, etc. Protect the bank and customer from exposure to loss, fraud and/or identity theft by complying with all department and company confidentiality guidelines. Requirements:
High School Degree Required 1-2 years customer service, banking, retail, insurance, telemarketing/sales experience Russell Tobin/Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.#LI-KW1#E2ECSR Recommended Skills Confidentiality Customer Service Insurance Management And Aftercare Maintenance Negotiation Retailing Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3p88d680pvd1t1x0y2', 'ExternalApply-j3p88d680pvd1t1x0y2'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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